The personal service provided was very refreshing - being a name and not just a number on a PC screen.
The Vernon has a quality of service long lost in most banking organisations.
Mr M ,
A really good service - helpful, friendly and efficient with a good product.
I have been very impressed with the Vernon and would definitely use them again and recommend them to friends.
Mrs M ,
I would like to say a big thank you to the Vernon for the prompt and efficient way our application was dealt with.
Mr & Mrs R,
A pleasure to come into your Head Office. There is an air of quiet, friendly efficiency with no hurry or fuss.
Far superior to the more well known institutions
We really valued not being directed to a call centre and found the Vernon to be professional and generous with their time.
Mr & Mrs B,
Thanks to the Vernon I'm now settled in my new home.
An exceptional service. You are to be commended. Communication with us was superb and all were very helpful.
I have found the service to be excellent.
Thank you - one of the few companies with good old-fashioned service!
The Vernon gave us a simple explanation of the house buying process which we really appreciated as nervous first time buyers.
I would happily recommend the Vernon. I believe they really care about serving their customers.
A refreshing change to deal with personal service and face to face dealings.
A very friendly, helpful, local process.
I could find no fault with the service, everyone has been kind and helpful.
We would recommend the Vernon to anyone. Extremely professional, helpful and knowledgeable - outstandingly so!
Mr & Mrs E,
I feel you are providing a personal service which is brilliant.
Just a simple thank you for your professionalism.
I would recommend Vernon Building Society to anyone seeking a mortgage.
We have passed on details of the Vernon to friends.
Great service. Friendly, professional and very good interest rates and deals.
It is so refreshing to find a lender that just talks sense.
Mrs M ,
I have been extremely impressed with the service of the Vernon and wouldn't hesitate to recommend.
Every member of staff went above and beyond the call of duty and made me realise why I'm with the Vernon and not a bank!