We really valued not being directed to a call centre and found the Vernon to be professional and generous with their time.
Mr & Mrs B,
I feel you are providing a personal service which is brilliant.
Just a simple thank you for your professionalism.
I could find no fault with the service, everyone has been kind and helpful.
The Vernon has a quality of service long lost in most banking organisations.
Mr M ,
An exceptional service. You are to be commended. Communication with us was superb and all were very helpful.
Thanks to the Vernon I'm now settled in my new home.
It is so refreshing to find a lender that just talks sense.
Mrs M ,
I have been extremely impressed with the service of the Vernon and wouldn't hesitate to recommend.
Thank you - one of the few companies with good old-fashioned service!
I would recommend Vernon Building Society to anyone seeking a mortgage.
A refreshing change to deal with personal service and face to face dealings.
We have passed on details of the Vernon to friends.
I have found the service to be excellent.
Far superior to the more well known institutions
I would happily recommend the Vernon. I believe they really care about serving their customers.
We would recommend the Vernon to anyone. Extremely professional, helpful and knowledgeable - outstandingly so!
Mr & Mrs E,
The Vernon gave us a simple explanation of the house buying process which we really appreciated as nervous first time buyers.
A very friendly, helpful, local process.
A really good service - helpful, friendly and efficient with a good product.
Great service. Friendly, professional and very good interest rates and deals.
The personal service provided was very refreshing - being a name and not just a number on a PC screen.
Every member of staff went above and beyond the call of duty and made me realise why I'm with the Vernon and not a bank!
I would like to say a big thank you to the Vernon for the prompt and efficient way our application was dealt with.
Mr & Mrs R,
I have been very impressed with the Vernon and would definitely use them again and recommend them to friends.
Mrs M ,
A pleasure to come into your Head Office. There is an air of quiet, friendly efficiency with no hurry or fuss.