I have found the service to be excellent.
The Vernon has a quality of service long lost in most banking organisations.
Mr M ,
An exceptional service. You are to be commended. Communication with us was superb and all were very helpful.
Just a simple thank you for your professionalism.
I have been very impressed with the Vernon and would definitely use them again and recommend them to friends.
Mrs M ,
I would happily recommend the Vernon. I believe they really care about serving their customers.
A very friendly, helpful, local process.
Great service. Friendly, professional and very good interest rates and deals.
We have passed on details of the Vernon to friends.
I could find no fault with the service, everyone has been kind and helpful.
Thanks to the Vernon I'm now settled in my new home.
We really valued not being directed to a call centre and found the Vernon to be professional and generous with their time.
Mr & Mrs B,
I have been extremely impressed with the service of the Vernon and wouldn't hesitate to recommend.
Thank you - one of the few companies with good old-fashioned service!
I would like to say a big thank you to the Vernon for the prompt and efficient way our application was dealt with.
Mr & Mrs R,
The Vernon gave us a simple explanation of the house buying process which we really appreciated as nervous first time buyers.
I would recommend Vernon Building Society to anyone seeking a mortgage.
A refreshing change to deal with personal service and face to face dealings.
Every member of staff went above and beyond the call of duty and made me realise why I'm with the Vernon and not a bank!
We would recommend the Vernon to anyone. Extremely professional, helpful and knowledgeable - outstandingly so!
Mr & Mrs E,
It is so refreshing to find a lender that just talks sense.
Mrs M ,
A really good service - helpful, friendly and efficient with a good product.
The personal service provided was very refreshing - being a name and not just a number on a PC screen.
I feel you are providing a personal service which is brilliant.
A pleasure to come into your Head Office. There is an air of quiet, friendly efficiency with no hurry or fuss.
Far superior to the more well known institutions