I have been extremely impressed with the service of the Vernon and wouldn't hesitate to recommend.
I could find no fault with the service, everyone has been kind and helpful.
The Vernon has a quality of service long lost in most banking organisations.
Mr M ,
We have passed on details of the Vernon to friends.
A really good service - helpful, friendly and efficient with a good product.
It is so refreshing to find a lender that just talks sense.
Mrs M ,
I feel you are providing a personal service which is brilliant.
Just a simple thank you for your professionalism.
Far superior to the more well known institutions
I would happily recommend the Vernon. I believe they really care about serving their customers.
I would recommend Vernon Building Society to anyone seeking a mortgage.
I have been very impressed with the Vernon and would definitely use them again and recommend them to friends.
Mrs M ,
Great service. Friendly, professional and very good interest rates and deals.
A pleasure to come into your Head Office. There is an air of quiet, friendly efficiency with no hurry or fuss.
The personal service provided was very refreshing - being a name and not just a number on a PC screen.
We really valued not being directed to a call centre and found the Vernon to be professional and generous with their time.
Mr & Mrs B,
Thank you - one of the few companies with good old-fashioned service!
A refreshing change to deal with personal service and face to face dealings.
I would like to say a big thank you to the Vernon for the prompt and efficient way our application was dealt with.
Mr & Mrs R,
A very friendly, helpful, local process.
Every member of staff went above and beyond the call of duty and made me realise why I'm with the Vernon and not a bank!
Thanks to the Vernon I'm now settled in my new home.
An exceptional service. You are to be commended. Communication with us was superb and all were very helpful.
The Vernon gave us a simple explanation of the house buying process which we really appreciated as nervous first time buyers.
I have found the service to be excellent.