A really good service - helpful, friendly and efficient with a good product.
I feel you are providing a personal service which is brilliant.
Just a simple thank you for your professionalism.
I have been extremely impressed with the service of the Vernon and wouldn't hesitate to recommend.
I would recommend Vernon Building Society to anyone seeking a mortgage.
Thank you - one of the few companies with good old-fashioned service!
I have been very impressed with the Vernon and would definitely use them again and recommend them to friends.
Mrs M ,
A very friendly, helpful, local process.
I would like to say a big thank you to the Vernon for the prompt and efficient way our application was dealt with.
Mr & Mrs R,
The Vernon gave us a simple explanation of the house buying process which we really appreciated as nervous first time buyers.
Thanks to the Vernon I'm now settled in my new home.
It is so refreshing to find a lender that just talks sense.
Mrs M ,
The Vernon has a quality of service long lost in most banking organisations.
Mr M ,
Far superior to the more well known institutions
A pleasure to come into your Head Office. There is an air of quiet, friendly efficiency with no hurry or fuss.
I would happily recommend the Vernon. I believe they really care about serving their customers.
An exceptional service. You are to be commended. Communication with us was superb and all were very helpful.
We have passed on details of the Vernon to friends.
A refreshing change to deal with personal service and face to face dealings.
I have found the service to be excellent.
We really valued not being directed to a call centre and found the Vernon to be professional and generous with their time.
Mr & Mrs B,
The personal service provided was very refreshing - being a name and not just a number on a PC screen.
I could find no fault with the service, everyone has been kind and helpful.
Every member of staff went above and beyond the call of duty and made me realise why I'm with the Vernon and not a bank!