It's nice to pick up the phone and speak to someone who knows who you are and can help straight away.
Mrs T,
Poynton
I wasn't made to feel stupid when asking obvious questions and all were answered leaving me with peace of mind.
Mrs T,
Chadderton
In the stressful time of the credit crunch, it was so pleasant to talk with people who knew their job and were very helpful and non judgemental.
Mr R,
Stockport
We wanted to use a local Society as we are fed up of dealing with large faceless companies.
Mr P,
Hazel Grove
Fantastic service from advisers, with a very pleasant telephone manner and superb communication skills.
Mrs H,
Macclesfield
Thank you for making the process of buying our house so much easier and stressfree.
Mr C,
Cheshire
It was wonderful having a “dedicated” person to speak to, and not having to contact a call-centre where you speak to a different person every time.
Mr Johnson,
Denton
First class service from enquiry to completion.
Mrs H,
Poynton
A liaison with staff who understand your personal circumstances can be worth a lot more than searching for a better rare.
Mr C,
Knutsford
The Senior Customer Service Manager gave good advice and made me feel at ease.
Mrs P,
Sale
It was a pleasure to deal with a mutual company having had so many issues with larger lenders.
Mr P,
Wigan
Hassle free application process
Mrs D,
Stockport
The whole process from beginning to end was seamless. There were no glitches, and staff could not have been more helpful.
Mr J,
Denton
We were both very pleased with the service from the Vernon and the time taken to process our application.
Mr & Mrs H,
Stockport
Very good service. A cut above the rest.
Mr T ,
Stockport
Direct contact with a named individual is a real plus.
Mrs C,
Worcestershire
I have had a mortgage with four different companies and yours is by far the best to deal with.
Mrs C,
Bury
I received excellent service with my mortgage application. I was surprised at how quickly it was processed.
Mrs S,
Stockport