It was a pleasure to deal with a mutual company having had so many issues with larger lenders.
Mr P,
Wigan
The whole process from beginning to end was seamless. There were no glitches, and staff could not have been more helpful.
Mr J,
Denton
First class service from enquiry to completion.
Mrs H,
Poynton
Direct contact with a named individual is a real plus.
Mrs C,
Worcestershire
A liaison with staff who understand your personal circumstances can be worth a lot more than searching for a better rare.
Mr C,
Knutsford
Extremely friendly and personable service. Our Mortgage Adviser went out of his way to assist us
Mr G,
Manchester
Excellent service and product, delivered with ease and professionalism.
Mr P,
Cheshire
Our application has been handled efficiently and without fuss
Mrs H,
Halifax
Thank you for making the process of buying our house so much easier and stressfree.
Mr C,
Cheshire
It's nice to pick up the phone and speak to someone who knows who you are and can help straight away.
Mrs T,
Poynton
Fantastic service from advisers, with a very pleasant telephone manner and superb communication skills.
Mrs H,
Macclesfield
I have had a mortgage with four different companies and yours is by far the best to deal with.
Mrs C,
Bury
We were both very pleased with the service from the Vernon and the time taken to process our application.
Mr & Mrs H,
Stockport
I wasn't made to feel stupid when asking obvious questions and all were answered leaving me with peace of mind.
Mrs T,
Chadderton
Very good service. A cut above the rest.
Mr T ,
Stockport
My equity release mortgage was done efficiently, speedily, courteously and with a friendly approach.
Mr D,
Stockport
In the stressful time of the credit crunch, it was so pleasant to talk with people who knew their job and were very helpful and non judgemental.
Mr R,
Stockport
We wanted to use a local Society as we are fed up of dealing with large faceless companies.
Mr P,
Hazel Grove
The people we spoke to actually knew who we were. We were not just a series of notes on a computer screen.
Mr & Mrs S,
Rochdale
It was wonderful having a “dedicated” person to speak to, and not having to contact a call-centre where you speak to a different person every time.
Mr Johnson,
Denton
The Senior Customer Service Manager gave good advice and made me feel at ease.
Mrs P,
Sale
Hassle free application process
Mrs D,
Stockport
I received excellent service with my mortgage application. I was surprised at how quickly it was processed.
Mrs S,
Stockport