Coronavirus (COVID-19)

If you are concerned about Coronavirus and the impact this may have on your finances, we are here to support you. We are updating our website regularly with information you may need, including any updates on our branch opening times.

Check updates

This webpage is designed to update our Intermediaries on key service updates and was last updated on the 4th January 2021.

We're pleased to confirm that following a very busy few months our service levels are very much back to normal.

Our Intermediary Sales Team are keen to discuss your enquiries and have a new set of products to match many needs.

You can depend upon us for quick responses to all enquiries and our usual personal and individual approach in discussing your cases.

Our current average key service timelines are:

  • Phone and e-mail enquiries responded to within  24 hours.     
  • DIPs accepted/declined within 2 working days.

You can contact us on 0161 429 4327 or email us at intermediaries@thevernon.co.uk

Please note our Product Guide, contained within the Intermediary section on our website, is always up to date and you could save time by reviewing this before making contact.

Vernon Building Society
19 St Petersgate
Stockport
SK1 1HF

Tel: 0161 429 6262
Email: info@thevernon.co.uk

Telephone calls are recorded and may be monitored for regulatory and training purposes to help maintain service quality.

*The 'AER' stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

Vernon Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (registration number 195475).  You can check this on the Financial Services Register. We are also a participant of the Financial Services Compensation Scheme (FSCS). Details of the scheme can be obtained from www.fscs.org.uk

Telephone calls are recorded and may be monitored for regulatory and training purposes to help maintain service quality.

For independent information about financial products and services visit  www.moneyadviceservice.org.uk